That can be done for a laptop is reseat the memory and clear the vents. Possible) - actually remove and replace - do not just snug. Remove ALL power and reseat all the cards, memory, and cables (both ends when Troubleshoot BlueScreens - top 3 answers (+1 other). See this thread for information on using BlueScreenView, MyEventViewer, and other methods to Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c ) The Bug_Check were 1E, 24 (2), and FE (3).ġE CAUSE ntkrnlmp.exe which is a Windows component which means something else drove it into Fault.īugCheck 1E, Results verified by WinDBG, DumpCHK, and BlueScreenView. Also the Bug_ChecksĪnd the minidumps point towards hardware. Since there several different Bug_Checks it is very likely that hardware is involved. If you really want to troubleshoot which I don't recommend in this case : The HP forums are also a good source for information on known issues. You were able to solve the issues you would want them documented in case of further related problems down Remember the more you do the more they will say it is something you have done. Since this is a new computer you need to get the Seller and HP support involved for replacement or warranty
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